Refund Policy
We want you to feel confident subscribing to Cloave. Here's exactly how refunds work for each plan type.
1. Monthly subscription plans (Starter, Pro, Agency)
After your trial converts to a paid subscription, if you're not satisfied, contact us within 14 days of your first charge and we'll issue a full refund for that charge. After that 14-day window, subscription charges are non-refundable, but you can cancel anytime to stop future billing — you'll keep access until the end of the period you already paid for.
2. Lifetime deal ($199 one-time)
The lifetime plan is covered by a 14-day money-back guarantee from the date of purchase. If Cloave isn't right for you, email us within 14 days for a full refund, no questions asked. After 14 days, lifetime purchases are final, since the plan is priced as a one-time deal rather than an ongoing subscription.
3. How to request a refund
Email support@cloave.com with the email address you used to sign up. We aim to respond within 2 business days, and approved refunds are typically processed within 5–10 business days, depending on your bank or card issuer.
4. When we may decline a refund
We reserve the right to decline a refund if we find clear evidence of abuse — for example, using the free trial or a refund-and-repurchase cycle to repeatedly extract unlimited value from paid tools without genuine intent to keep using the service.
5. Questions
If anything here is unclear, or your situation doesn't quite fit the cases above, just email us — we'll work with you.